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My design philosophy & process

When I say design philosophy, I mean a set of values that I follow as a designer. These are guiding principles that go hand in hand as I design.

1.

Being an empathetic ally for the user. 

  • Taking the user's pain-points as my own. 

  • Being an active user advocate while designing.

2.

I am only the designer, not the user.

  • To not let my own design preferences interfere with what can be right for the user. 

  • Keeping an open mind.

3.

Deconstruct biases and assumptions 

  • Identifying any assumptions or biases that may overlook. I often ask this question- “Am I just confirming my assumptions, or am I challenging them?”

4.

When in doubt, TEST.

  • For iterating upon the ideas and designs it's best to get feedback by testing the solutions to understand different perspective. 

Now, coming to the design process I follow...

The process I follow is like a funnel at first the scope is broad and exploratory. As the steps go ahead I am able to understand the problem better, along with coming up with ideas to tackle it. However, based on project requirements the guiding steps do inter-change. The key core steps are as follows:

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1.

Explore, Ask and Listen

  • Explore the problem space- Taking a note of secondary insights, analyzing current solutions- interface design, workflows interactions of existing solutions and the overall pros-cons of the experience. 
     

  • I also conduct primary research with likely users to understand and analyze the problem and needs. 

2.

Streamline and define

  • In this phase I clearly articulate the needs of the user and the business.
     

  • Understanding the opportunities and challenges I define the problem statement, constraints and HMW's. This phase helps in defining the direction to be taken ahead.

3.

Pick my grey cells

  • This is one of my favorite phase is to ideate on possible solutions to the problem space.
     

  • At first I let my creative mind flow freely to come up with ideas. I push my grey cells to brainstorm on different approaches.

4.

Conceptual wireframing

  • Breaking the concept into user flows is the next step I follow. This allows me to understand the different steps required for the user goal to be achieved.
     

  • I create conceptual wireframes of the solution. I get feedback of stakeholders, users on the workflow.

5.

Design and Prototyping

  • Here, I create the high fidelity designs with an aim of keep the UI simple, smooth and the experience intuitive and delightful.

6.

Iterate, Iterate and Iterate

  • To not get attached with designs, iteration based on feedback from users and stakeholders.

Iteration and feedback is what makes design thrive. I believe in constant optimization and not going with the first solution.✨

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